Retention Begins at Recruitment

I’ve recently had some discussions with a client that has a very high turnover rate. Their industry is known for having a high turnover rate. The irony is that the individuals being hired would leave their employer for a quarter more in pay. Unfortunately, taxes will eliminate what little amount of a raise the employee was after.

So why did they really leave? Often the employee that was hired is not the right fit. Many employers are not aware of the value or the cost associated with assessments that can help in the hiring process. I explained to my client that spending less than $100 per potential new hire was less expensive than the cost of hiring, training, the loss of customer satisfaction, and lower employee morale. Using assessments will also reduce your overall turnover rate because you are hiring the right person from the group of qualified applicants. It is important to ensure that you have the values and culture fit for a lasting relationship.

There are many assessments on the market, and you’ll need help to determine the one that best fits your needs. Get a professional to help you with this task. This is something that even small businesses can ill afford to neglect.