It's Not My Job!

I've spoke with many business professional's who have become extremely frustrated with employees and leaders who state "It's not my job!"

Unfortunately, leaders do not do a great job of setting expectations when it comes to onboarding employees. An employee's or leader's "job" is to create value for all stakeholders; shareholders, customers, employees and the public. They accomplish this by doing whatever it takes, so long as it is legally, ethically and morally correct. Their career; accounting, HR, IT, sales, etc., does not matter.

I've held senior leaderhsip positions and I've mopped floors, taken out trash and answered the ringing phone. It's a leaders responsibility to set the example and the expectation from the begining, at the recruitment phase.

American businesses are loosing their competitive advantage by not setting the standards upfront, holding people accountable and growing their business on many of the values that this great country was founded upon.